Terms & Conditions

Shipping & Delivery

All orders placed before 2PM, will be shipped or delivered the same day. For orders that will be delivered to your freight forwarder, please be sure your sales representative has the correct information. Any orders received after 3PM, will be processed the follwoing day. We offer Free Local delivery*, Free Shipping nationwide*, and Free delivery* to your freight forwarder.

RMA

Customer Balance Must Be paid up and up to date in order for a Credit Memo Or RMA to be credited to the customers account

Privacy & Security

Imexx Online Privacy Notice

Effective 01/14/2011 

Our Commitment To Privacy 

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. 

The Information We Collect: 

This notice applies to all information collected or submitted on the Imexx Online website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are 

Name 
Address 
Email address 
Phone number 
The Way We Use Information: 

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. 

Our Commitment To Data Security: 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. 

Our Commitment To Children's Privacy: 

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 305-599-9912 or send us an email at support@imexx.com

Returns & Replacements

All parts have a one-year warranty.. “Dead on Arrival” must be reported within 72 hours of receipt. Any physical damage or re-work done to the product or defacing labels on parts & components voids warranty. Please be sure to include all accessories including software and hardware in its original condition/packing. Any items returned for credit and sent incomplete or defaced will not be given credit. All shortcomings, discrepancies, short-shipment etc. should be brought to the notice of Imexx Technologies, within a period of 2 days from the date of the receipt; Imexx will not be responsible, or liable thereafter in respect of this RMA. All Rma claims must be shipped back To Imexx Miami Branch Freight is to be prepaid by Customer. Any product returned to imexx for any reason other than being defective, will be subject to a 15% restocking fee. Imexx will not be resposible for any damages caused to products used with our accessories, our warranty will only cover repalcement or credit for the imexx product that is defective.

Ordering

All orders should be placed directly with your Imexx Sales representative. If you are unable to reach your representative you may email your order o fax it to us at 1-305-647-6490. Please be sure to communicate to your representative if your goods will be picked up or delivered.

Payment, Pricing & Promotions

For our customers convenience, we accept payments Via wire transfer, or cashier's Check. For cutsomers with approved credit you may pay via company check. All monthly price lists superceed any previous price lists you may have received, should you have any questions regarding pricing, please contact your imexx representative. All monthly promotions will be valid from the first day of the month, to the last closing day of that month. .

Credit Memo

Any product returned to imexx technologies, will be issued a credit memo, in which the customer can apply to an open invoice or exchange for other products only.